Job Title:  Assistant Commercial Manager

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Almost 50 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

This position provides critical commercial support to the International Markets Commercial team by ensuring correct pricing is applied on all products and NPDs as well as providing data to support informative decision making on sales and margin, wholesale planning, and stock availability.

The successful applicant will be heavily involved in several key commercial processes, including the new product sell-in, and will be required to liaise with various internal teams to provide comms support, product updates, wholesale planning, reporting and analysis, as well as externally with International Market teams (e.g. Head Franchise partners).

More about the role

• Maintain accurate wholesale price data by capturing any missing prices, ensuring that prices are approved and loaded as requested, all price loads adhere to internal auditing requirements, maintaining a workable database of market wholesale prices
• Support the new product sell-in process from start to finish, including preparing order forms, checking offer data, liaising with Supply Chain and Brand Teams, preparing offer packs, loading prices, tracking and reporting on order returns
• Ensure that complete and accurate month end pricing checks are carried out whilst ensuring a robust process is maintained.
• Work closely with Forecasting and Supply Chain teams to support order maximisation, utilisation of excess stock as well as decision making on stock shortages to ensure optimal business outcome
• Manage the Value Offer credit process, calculating credits due to be issued to our franchise partners
• Assist the Commercial Manager by running reports, sourcing information, investigating queries, actioning requests, raising internal orders, and working flexibly to adapt to changing priorities as needed
• Support International Markets and Franchise partners by handling ad-hoc queries, investigating pricing discrepancies, and communicating relevant product updates
• Maintain important reference reports, tools, trackers and templates including Pricing Database, Product/pricing Hierarchy tables, Core assortment documents and Product Catalogues   

What we look for

• Experience of providing results-focused commercial, analytical, and decision-making support within a retail or consumer business
• Advanced analytical capabilities, attention to detail and a solid workable grasp of Excel. Experience of SAP systems (BW/Hana and SAP transactions) would also be beneficial, but not required.
• The ability to work with and influence others across multiple functions and channels – excellent communication skills are required
• Exceptional organisational skills and the ability to effectively prioritise a busy and diverse workload
• An understanding of a number of different business models (Head Franchise, Sub-Franchise, Company, Direct etc) would be beneficial