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Supply Planning Specialist

Date: Jan 23, 2023

Location: Chadstone, VIC, AU, 3148

Company: The Body Shop International Limited

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

Purpose of role:

Reporting to the ANZ Supply Planning Manager the Supply Planning Specialist is responsible for:

  • Store auto-replenishment (SAR) and management of SAP MRP settings. This includes ensuring timelines are kept by all Departments to enable on-time replenishment to stores for each event or window.

  • Stock allocation to all stores ensuring optimal stock cover & stock turn.

  • Communicating to all parties on stocks and replenishment related activities including delivery scheduling. This is inclusive of problem solving and communication for ECommerce and At Home (AH) Channels for Stock availability, NPD, PIPO (Phase In Phase Out) for Website as well as out of stock for AH.

  • Ensuring a working end-to-end store replenishment process with Warehouse, all departments in the Office and Stores for each event & window.

  • Supporting business focused Product Operations Meeting on Monday, focused on short term execution, updates on shipments and impact to current window and events.  Outcome is to ensure alignment on any issues and work through as a team. Attendees is across the business, all Channels attend, commercial, and brand.

More about the role

Primary Accountabilities:

  • Optimise the use of the store automated replenishment (SAR) system, creation and maintenance of SAP settings for auto replenishment against the stores.
  • Collaborate with Commercial & Operations team to proactively review and maintain replenishment system parameters periodically to reflect sales trend and to maximise on-shelf availability.
  • Define, follow and continuously improve the Key Performance Indicators (retail store; stock availability, inventory level / quality and service rate) and communicates them internally.
  • Communicates effectively with stakeholders to challenge store order process and flag any risk to on shelf availability.
  • Supporting in the S&OP process.
  • Support Operations & Commercial teams to forecast and allocate stocks based on event plan/progress and other ad-hoc events 
  • Support Commercial & Operations teams in executing changes (stock allocation/distribution) in the event of promotion/event changes, unexpected sales uplift, etc.
  • Proactively look into continuous improvement by working closely across the ANZ team to fine tune the current processes

What we look for


  • 2 years relevant experience in an inventory planning and supply chain or related field.
  • Proficient in MS Excel
  • Familiarity to SAP or equivalent ERP tool.
  • Experience in 3rd party logistics management will be an advantage.



    • Tertiary Qualifications in Supply Chain Management or relevant fields will be highly regarded.

Talent Drivers

Collaborative Skills
Personal Conduct

We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer.  Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.