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Job Title:  Product Development Technologist

Date:  23-Apr-2021

Littlehampton, WSX, GB, BN17 6LS

Full Time/Part Time:  Full-Time
Contract Type:  Fixed Term Contract
Hours per week:  37.5

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

We are looking for a Product Development Technologist on a 12 month FTC. The Product Development Technologist will lead all relevant areas of product development and innovation to ensure the prompt availability of quality products for businesses that are safe, effective and suitable for mass production, in line with the brand/category innovation strategy.


The successful candidate will ensure all launch commitments are met with regards to lead times and costs.

More about the role


Lead all relevant areas of product development (NPD/OPS projects) from the marketing brief to the first production batch:


  • Brief our sub-contractors to develop the best formula in terms of quality, performance, innovation and price in the timing, in respect of R&I Strategy guidelines
  • Ensure successful follow-up of your projects
  • Ensure flow of information and samples are done on time from / to vendors and with in-house departments
  • Anticipate fails and include plan B in retro planning when relevant
  • Ensure all the test results are available on time (formulation, stability, challenge test, safety test) to commit with the agreed timing with our sub-contractors and brand team
  • Create, send and compile all official documents through development phases (formula approval, formula finalisation)
  • Alert line manager and propose an action plan and an evaluation impact on timing / cost, for any formula related issue
  • Inform all key stakeholders on the progress of the project
  • Assist the first industrial batch to support the industrial scale up when requested


Propose innovative technologies that offer results the consumer can perceive:


  • Ensure the R&I related quality of subcontracting and maintain accuracy of documentation and procedures content
  • Promote knowledge sharing by acting as an enabler and sounding board in your field of expertise
  • Contribute to safeguarding of The Body Shop’s intellectual property
  • Build effective relationships with the Brand Team, Operations Team and our Vendors
  • Work respecting The Body Shop's Ethics and Safety rules and foster safety culture

What we look for

  • In−depth knowledge of product formulation, cosmetic products, development phases
  • Ability to maintain an overall view of operations within your role
  • Ability to anticipate, prioritise and adapt to challenging situations in a fast-paced retail environment
  • Knowledge of communication techniques (oral and written) and good presentation skills
  • Experience in using the MS Package – specifically PowerPoint, Word and Excel
  • Good interpersonal skills and ability to build a broad network within research
  • Relevant qualification (ideally degree level) in Chemistry or Cosmetic science


Want to join the team at The Body Shop? Then please apply today! As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: 


  • A 6% non-contributory pension plan
  • 23 days holiday
  • 3 days a year to volunteer in the local community
  • 50% staff discount and access to product sample sales
  • Access to Perks at Work, our online shopping channel with exclusive deals & discounts
  • As well as LOVE money to spend on your wellbeing and personal development 
  • We have also implemented 'Work Wise' into our HQ - flexibility of 'in-office' hours, the ability to work remotely and a new meeting charter


Here at The Body Shop we've got your best interests at heart - it's our way of saying thank you!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


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