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Job Title:  Sales Manager - TBSAH

Date:  04-Jun-2021

Littlehampton, LND, GB, BN17 6LS

Full Time/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  37.5

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

•    Accountable for driving sales and recruitment with the field team and meeting and exceeding the company targets.
•    Assist in the development of field leaders and provide support and training to ensure they are skilled to deliver on all targets.
•    Contribute to TBSAH strategic planning, goal setting and sales attainment.
•    Responsible for ensuring the National Sales Manager is up to date on field activities and issues.

More about the role

•    Accountable for managing, motivating and influencing the Leaders / Regional Managers to reach their full potential and maintain the required level of sales, activity and growth within their teams.
•    Work regularly with the RMs to optimise their business through effective coaching, development and planning meetings.
•    Ensure that the field team morale and motivation is positive.
•    Deliver the corporate messages to the field teams and manage the feedback including to ensure the brand message and image is maintained to company standards.
•    Accountable for delivering the overall recruitment targets and sales performance of allocated teams.
•    Identify area’s of opportunities with Leaders / Regional Managers businesses.
•    Use the analytical data provided by the support office to develop field opportunities.
•    Support the leaders / RM’s at Regional Meetings.
•    Use promotions and incentives to drive field activities and deliver results.

•    Work in partnership with the Training Manager to deliver field training at all levels of the Career Plan.
•    Identify training needs in the field and liaise with the Training Manager on the needs in the field.
•    Support in creating training materials to the field team to support the training strategy.
•    Support as required at company trainings / events.

•    Work with the support office team to ensure that field communications are delivered effectively.
•    Support at company events and other corporate events as necessary ensuring the content meets the business needs.
•    Attend business meetings at Watersmead /London and other locations as required.
•    Attend planning meetings and integrate sales promotions and event planning effectively to ensure implementation success in TBSAH
•    Regularly liase with the National Sales Manager to update on the Leaders / RMs business plans, progress on sales and recruitment, team motivation/activities, and any issues.
•    Support with Social Media messaging / lives and digital communicaton.

What we look for

•    Robust people management in complex structures that can demonstrate ability to adapt style and communicate at all levels.
•    Proven track record within a sales, training or business development role.
•    Confident presenter to large groups and at all levels in the business.
•    Competent user of Word, Excel and PowerPoint.
•    Desirable to have worked in the beauty industry but not essential.
•    Desirable to have worked in the Direct Selling Industry but not essential.

Competencies Required: 
•    Strong leadership skills with the ability to manage and motivate teams.
•    Ability to coach and develop both individuals and teams.
•    Competant to work at all business levels.
•    Strong and effective communication skills at all levels.
•    Ability to manage change.
•    Focussed on Customer Service.
•    Desire to learn new ways of working.

Talent Drivers

Collaborative Skills
Personal Conduct

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