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Job Title:  Digital Designer

Date:  20-Jun-2022

London, LND, GB, SE1 2JP

Full Time/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  37.5

Role Scope

The Body Shop is a change-making brand. Our people, products and activism campaigns all contribute to our purpose to fight for a fairer and more beautiful world. This requires our communication and creative expression to be extraordinary and change-making too.  The Greenhouse (TGH) is our in-house creative agency. In the words of our founder, Anita Roddick, it exists to “romance the products, communicate intimately with the customers, and constantly separate us from the competition by creating ideas of inspirational brilliance and tangible success.”  

Since 2017 we have been on a transformative journey to revive this spirit and we have completed a head-to-toe brand rejuvenation. Now we’re ready to accelerate.

More about the role

This role is essential to that transition and will play a key part in driving our ambitions for the brand. Working with Head of Studio and the Integrated Artworker Lead, you will help realise our ambitions for the brand by creating a bold and distinctive presence for the Body Shop across all relevant digital channels, which resonates strongly with our target audience’s desires and concerns. You’ll do this by applying your in-depth digital design expertise to both our global campaigns and our always-on platforms, working in collaboration with our talented team of creatives, writers, fellow designers and producers.

The Body Shop is a triple bottom line business, reporting on People, Planet and Profit. Success will be judged in relation to your contribution across each of these three areas. Key to this will be your ability to interpret our brand presence in digital channels, across all our global markets, in a manner which conveys our depth of purpose and communicates our messaging perfectly.

The right person will have a strong track record of crafting distinctive digital design work for brands with a heart and a soul. You will be motivated by and knowledgeable of the creative opportunities afforded by new platforms and technologies and your work will have made a strong impact in earned as well as owned digital channels. You will also be personally committed to the Body Shop’s ethos of business as a force for good, by generating positive economic, social and environmental impact. And, in that context, you will constantly alive to cultural issues and creative trends relevant to our core audience

Key Accountabilities

Develop compelling digital designs that distinguish the Body Shop brand. Your primary role will be the development and amplification of distinctive digital designs, which bring to life the Body Shop’s extensive product range and change-making brand credentials across our digital platforms and multi-channel marketing campaigns.

Work flexibly to collaborate with different colleagues and deliver for different stakeholders. Your work will be broad and varied. Some outputs will form part of wider omnichannel campaigns, some may be for content in owned and earned channels and some will be purely to enhance our e-commerce presence.

Enable global relevance by embracing cultural differences. The work you develop needs to be globally relevant and capable of being adapted, amplified and activated within 70+ markets. You will need to show cultural openness and flexibility to work in this global environment.

Take ownership of creative toolkits that are easy to use by markets and key stakeholders. You’ll deliver most of your work as part of a creative toolkit, which will contain templates, ready-to-use executions and assets fit for adaptation, complete with appropriate guidance. You will work with the production studio to ensure your designs are developed in the right way and that the assets they deliver are fit for purpose.

Collaborate with colleagues beyond TGH . You will forge strong working relationships with internal customers in relevant brand and customer teams. You will work closely with individuals within these teams to ensure their briefs can give rise to bold and compelling work.


  • Experience as a digital designer, crafting templates and master assets for use across multiple digital channels.
  • Proven record of crafting creative toolkits with visual assets that can be adapted, cropped and edited for multiple channels and formats
  • Experience of working in a fast-moving creative environment that delivers consistently high-quality creative output
  • Evidence in your portfolio of bold, differentiating work
  • Experience of working cross culturally and in a global environment would be an advantage
  • Evidence of experience working for retail brands, specific Beauty industry experience not essential
  • Ability to use Adobe After Effects a plus, but not a necessity


  • 6% non-contributory pension plan
  • 23 days holiday plus bank holidays, rising to 28 days After 5 years’ service and 33 after 10 years
  • Discretionary Group Bonus Scheme
  • 3 additional days a year to volunteer in the local community to support the causes you feel most passionate about
  • LOVE money to spend on  your wellbeing - pamper yourself on us. Every year.
  • 50% staff discount and access to product sample sales
  • Access to Perks at Work, our online shopping channel with exclusive deals & discounts
  • Hybrid working available across all Head office roles, circa 2 days per week at our London Bridge Office

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Diversity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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