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Job Title:  Digital Strategic Partnerships Manager


London, LND, GB, SE1 2JP

Full Time/Part Time:  Full-Time
Contract Type:  Fixed Term Contract
Hours per week:  37.5
The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

We are seeking a strong project manager with a sound understanding of ecom and digital to join the Ecom team on a 12 mth contract. The successful candidate will possess a blend of commercial, marketing and strategic skills, with a proven ability to develop and implement a project across an omnichannel landscape. As well as digital third-party experience, we are seeking someone who can proactively deliver innovative ecommerce strategies that exploit emerging trends and consumer behaviour patterns and who can turn their hand to a challenge, by managing multiple stakeholders across different areas of the business to deliver on a project.

More about the role
  • Managing Third Party Ecommerce partners, with responsibility for maintaining a constant global picture / review process and key contact for on-boarding all new partners.
  • Bridging relationships with digital partners, engaging partners to maintain effective collaboration and ensuring that processes and actions are completed by TBS product owners.
  • Project lead for all new projects within the digital sphere to support opportunities for alignment across multiple channels (e.g. Sampling).
  • Supporting the launch of new partnerships within digital and reviewing on an ongoing basis the existing set-ups, including the consolidation and review of reporting.
  • Assisting in partner reviews and compiling budgets for ease of visibility on total partnerships spend within digital.
  • Supporting the RFP, legal, finance and on-boarding process for new partnerships and assisting in building business cases for internal sign-off.
  • Working closely with the product team to produce a constant live road-map of current projects, costings, timelines and internal / external resources.
  • Ensuring, in conjunction with sourcing, that all live tools/resources are reviewed, monitored and optimised at regular intervals, consolidating and reducing where possible
  • Taking leadership role in TBS supplier meetings and other strategic digital meetings
What we look for
  • Collaborative - Strong collaborative working skills to ensure links between all aspects of the business and support several different priorities, working closely with a variety of teams across the business.
  • Project Manager - Excellent project management skills for understanding the projects requirements for external partnerships and ensuring there is no delay to the projects.
  • Communicator - Able communication skills for assisting in handing over partnerships to BAU and ensuring all parties are fully prepared and all requirements have been fulfilled.
  • A self-starter – the Digital Strategic Partnerships Manager will be required to meet with all stakeholders to complete a full picture of current partnerships and future requirements.
  • Organised – They will need to maintain an UpToDate list of all projects within the digital sphere and work closely with the project team to ensure all priorities are aligned.
  • Analytical – they will be required to have strong analytical skills to maintain a partnerships database with proof of performance and financial statistics.
  • Client Facing – they will have a strong sense of the TBS brand and purpose and be able to share this with prospective partners to ensure they are the right fit for the organisation whilst also representing TBS in a positive manner.
  • Strategic – with a number of different priorities the Digital Strategic Partnerships Manager will have to be closely aligned to the strategic priorities and analyse the priority and timescale of the projects.
  • Third Party Ecommerce Skills – strong understanding of third party ecommerce including setup, sales strategy, reporting, supply chain requirements, ongoing alignment.

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