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Job Title:  Global People Systems Analyst (FTC)

Date:  03-Jun-2021

London, WSX, GB, SE1 2JP

Full Time/Part Time:  Full-Time
Contract Type:  Fixed Term Contract
Hours per week:  37.5

Your role in a nutshell

Reporting into the Global People Systems (GPS) Team Leader, you will work as part of the team supporting to the global people systems in The Body Shop - this will include BAU and Project actitvites.

More about the role

In this six month fixed term contract role you will work with TBS Global and local People Systems – to include SuccessFactors (TBS Connect), Workday, Tamigo, Clockwise, Avature & Resourcelink. We are flexible on location for the role and The Body Shop have offices in Littlehampton, West Sussex and London Bridge.


  • Providing first line technical People Systems support to the People Team users across the global business via Jira, phone and email
  • Responsibility for day to day running of relevant People Systems and to be initial liaison with software provider as system administrator/expert
  • Responsibility for coordinating and implementing global best practice improvements across TBS People Systems
  • Being a systems expert to deliver system demonstrations to, and produce system reports for, key stakeholders throughout the project duration.  
  • To prepare/implement the roll out from a technical point of view of system upgrades as well as training and knowledge management – including the bi-annual SAP upgrades to TBS Connect (SuccessFactors)
  • To provide system and project support for future systems
  • Manage the Global RBPs within the systems in line with the SOX and other audit requirements
  • First line review of interface failures for all markets (queries then potentially escalated to IT)
  • Design and delivery of core People Team reports for use in all global markets
  • To provide accurate data in a consistent format from relevant system
  • Responsibility to review and develop efficient solutions to reporting requirements

What we look for

Having worked as an Information System Analyst, or similar, you will have an analytical mind, advanced Excel skills and a good understanding of HR processes. You will have excellent communication skills and will be able to deliver system and process improvements whilst being able to influence and manage stakeholder epectations. Experience of SAP SuccessFactors and/or Workday is desirable as is experience of working on an global basis.

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 


That’s a lot to ask for – so in return we offer

* a 6% contributory pension plan,

* 23 days holiday plus bank holidays - time to refresh and recharge

* Group bonus scheme

* 3 additional days a year to volunteer in the local community to support the causes you feel most passionate about

* LOVE money to spend on YOUR wellbeing - pamper yourself on us. Every year.

* 50% staff discount and access to product sample sales

* Access to Perks at Work, our online shopping channel with exclusive deals & discounts

* AND - we have also implemented 'Work Wise' into our HQ - flexibility of 'in-office' hours, the ability to work remotely and a new meeting charter.

Diversity Statement

If you are excited by all that - you might just be the sort of person we need to help us make the impactful change the world needs within a business that invented the culture of ‘joyful collective' and everything that means and stands for.

We have something special to offer and we’re looking for someone special to help us to do that. Show us how you can contribute to the next step in the evolution of The Body Shop.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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