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Job Title:  Lead Pack Artworker

Date:  16-Jun-2022

London, LND, GB, SE1 2JP

Full Time/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  37.5

Role Scope

The Body Shop is a change-making brand. Our people, our products and our activism campaigns have a single purpose to fight for a fairer and more beautiful world. This requires our communication and creative expression to be extraordinary and change-making too. 

The Greenhouse is our in-house creative agency. In the words of our founder, Anita Roddick, it exists to “romance the products, communicate intimately with the customers, and constantly separate us from the competition by creating ideas of inspirational brilliance and tangible success.” 

Since 2017 we have been on a transformative journey to revive this spirit and we have completed a head-to-toe brand rejuvenation. Now we’re ready to accelerate.

More About the Role

The Creative Pack Artworker Lead is an important role between our ambition and design intention for the brand and exceptional execution across our products, working closely with the Head of Studio and internal stakeholders to ensure smooth and professional delivery of all our packaging output.

As the Pack Artworker Lead, you will develop positive working relationships with the internal customers of TGH and across the entire GH team. The Body Shop is a triple bottom line business (reporting on People, Planet and Profit). Success will be judged in relation to your contribution across each of these three areas. Key to this will be the creation of visually and tonally arresting brand presence across all our packaging, which conveys our depth of purpose and complements our messaging perfectly.

The right person will have a superb track record managing and hands on artworking packaging in a fast paced, high pressured creative environment. You’ll have excellent organisation skills and will be positive and solutions orientated by nature. You will also be personally committed to the Body Shop’s ethos of business as a force for good, by generating positive economic, social and environmental impact.


Key Accountabilities

To create the conditions for consistently great work. Achieved by using your expert knowledge, skills, ability and personality to bring energy, share ideas to establish a talented artworker team.

Finalise the work so that its consistently the best it can be. You will be confident in your ability to add a layer of quality to work, have excellent design sensibilities and the ability to follow brand styles and be able to solve visual problems. 

Flex your skills across all types of briefs, media and assets You and the team will be required to create forensically accurate, print-ready artwork for packaging. You will also oversee the output of the packaging artworker who directly reports into this role. 

Collaborate with TGH team and its internal customers. You will be required to maintain quality whilst helping the team to deliver to short deadlines and fast turn-round times. You will need to build strong collaborative relationships quickly, maintaining the focus on creative excellence and work that drives the ambitions of the brand.

Help TGH run efficiently and effectively, you will support agreed ways of working across the team so that each member of the team is able to work efficiently and effectively.



  • Experience in managing packaging artworkers, inc freelance support
  • Extensive experience in a creative packaging agency environment with experience of delivering high quality work for a fast-moving retail brand 
  • Must have considerable artwork experience across gifting packaging / product packaging
  • Line management experience including appraisals and talent development
  • Recruitment and onboarding of new team members, plus management of freelance support in peak periods
  • Your own portfolio must demonstrate the quality of your work, ability to solve challenging briefs and build upon design ideas showing expansive knowledge in packaging design 
  • You’ll have advanced proficiency in InDesign CC, Photoshop CC, Illustrator CC. You’ll be proficient in PowerPoint and Keynote presentation software; able to build templates and format slides, and you will have an aptitude for picking up new software.
  • in-depth knowledge of and technical expertise in cutter guides, retouching, visual design, pre-press, file preparation and pre-flighting.

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 


  • 6% non-contributory pension plan
  • 23 days holiday plus bank holidays, rising to 28 days After 5 years’ service and 33 after 10 years
  • Discretionary Group Bonus Scheme
  • 3 additional days a year to volunteer in the local community to support the causes you feel most passionate about
  • LOVE money to spend on  your wellbeing - pamper yourself on us. Every year.
  • 50% staff discount and access to product sample sales
  • Access to Perks at Work, our online shopping channel with exclusive deals & discounts
  • Hybrid working available across all Head office roles, circa 2 days per week at our London Bridge Office

Diversity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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