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Job Title:  Sales Support Manager

Date:  05-Jun-2021

London, LND, GB, SE1 2JP

Full Time/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  37.5

Your role in a nutshell

This role is instrumental in supporting The Body Shop At Home (Direct Selling) sales team through the delivery and rollout of a global, consistent and standardised ways of working. To implement and deliver The Body Shop At Home sales actions and recruiting process ensuring consistency globally.

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

More about the role

  • Support the sales team to drive leader engagement and rollout a practice model that meets global Objectives 

  • Creation of forecasting & business tracking tools and dashboards and facilitate coaching the sales teams in the use of the tools 

  • Development of future markets Sales teams support tools blueprint, standardising the framework of support & tools 

  • Use data to analyse the needs of the Independent Consultants and Leaders and collaborate with the Leadership Academy to highlight the appropriate leadership programmes and development tools needed are available for each level of the compensation plan 

  • Creation of KPI planning tools enabling sales forecasting & tracking & supporting Leaders to build a robust business plan 

  • Analyse continually the requirements of the Leaders to determine the suite of tools to support them to manage their business 

  • Collaborate with the Global Recognition Manager to identify the mechanisms and create the tools needed to drive the sales to achieve recognition categories, promotions and incentives 

  • Provision of management information to stakeholders ensuring team have visibility of agreed sales leader metrics 

  • External benchmarking within the direct selling sector to ensure best in class analysis and business support tool provision 

What we look for

  • Design, development and execution of business planning models and tools 

  • Experience within a global direct selling business 

  • Business support tool & framework creation experience 

  • Stakeholder management at a senior level 

  • Data analysis skills 

  • Experience managing workload in a fast paced, agile workplace 


Talent Drivers

Collaborative Skills
Personal Conduct

Job Segment: Sales Management, Sales Support, Direct Sales, Sales