Job Title:  Senior Integrated Project Manager

Date:  26 May 2023

London, LND, GB, SE1 2JP

Full Time/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  37.5

Your role in a nutshell

Here at The Greenhouse (our in-house Creative Studio) , we have a new opportunity for a Senior Integrated creative project manager to manage our creative process across all stages of development from briefing to concept, execution to delivery.  Taking an ‘end to end’ strategic approach to managing projects with new responsibilities for optimising the efficiency of the internal process from a commercial and delivery perspective.

This role is central to the success of the work.  It is the lynchpin between brief and delivery where creative ideas and commercial opportunities are brought to life through exceptional creative work and delivered with agile and diverse solutions, working closely with internal and external stakeholders. You will keep everyone on track and be the all-seeing eye across your projects to ensure smooth and professional delivery of all content output.

The Body Shop is a triple bottom line business (reporting on People, Planet and Profit). Success will be judged in relation to your contribution across each of these three areas. Key to this will be the creation and delivery of truly differentiating ideas, executed beautifully and adaptable across global markets, which conveys our depth of purpose and complements our messaging perfectly.

More about the role

Actively plan demand & capacity to make the best use of the IHA capabilities. Be completely on top of forecasting for your workstreams, working closely with the Integrated PM lead and using resources such as the CPA and comms calendar and developing relationships with the brand marketing team. Manage the effective and efficient use of your allocated resources to achieve the best possible creative output.

You lead from the middle. You will be the influencer, the person who the team gravitates to in order to get clarity around everything related to the creative and delivery process.  You will bring a leadership and operational mindset to your role, able to pivot when responding to challenges and opportunities, with a solution orientated attitude and the skills and energy to follow through on your plans. You are a natural and strong communicator who can foster meaningful and powerful relationships across the business. A highly accountable individual who will roll their sleeves up and that will lean into issues to quickly resolve them.

You are commercially astute. Working with your client/brief partner and specialist producers, you will devise the delivery strategy and approach, assessing and allocating the working budgets where needed, making sound commercial and financial decisions based on data.  Ensuring that budgets are aligned to the production strategy, and that changes are agreed and shared with all key parties, leading the discussion to resolve any challenges / conflicts.

You are an expert at managing creative feasibility.  As an accomplished and senior integrated project manager/producer, you’ll have an excellent eye for creative and graphic quality and the ability to follow existing and developing brand styles, combined with an ability to solve technical challenges around delivery. You will be adept at interpreting briefs and ensuring that the creative developed is the best it can be against delivery requirements, technical specifications and timings. You will care passionately about creating great work and will be the oracle that solves all creative challenges.

What we look for

The right person will have a strong track record of leading and managing creative development and delivery across all channels. Passionate about creative work and constantly curious about creative solutions. Your role will go beyond feasibility and the immediate challenges of responding and delivering against individual briefs. As technologies change dynamically, new possibilities are emerging and we are looking for someone who is passionate about the development of the creative production role and can bring that curiosity and knowledge into the team and where needed, the ideation process. 

Other experience required:

  • A detailed knowledge of all aspects of creative development, print and digital design, creative production and the creation of style and campaign guides and toolkits.
  • You can demonstrate how you have thrived in a fast-paced environment, handling multiple projects, changing priorities in an organised and flexible manner and prioritising as required.
  • Experience in the creation and delivery of all types of assets across all channels
  • Experience with creative agency job costing systems and asset management systems.
  • Negotiation experience
  • Retail background a plus


a 6% contributory pension plan (that rises with loyalty)

23 days holiday plus bank holidays - time to refresh and recharge

1 Self Love Day – An extra day off per year to recharge and focus on what you love to do most

3 additional days a year to volunteer in the local community to support the causes you feel most passionate about

Discretionary bonus scheme

LOVE Money – Money from us to spend on YOUR wellbeing - pamper yourself on us. Every year.

50% employee discount on our products and access to sample sales

Access to Perks at Work, our online shopping channel with exclusive deals & discounts

Access to our Nourish platform, where you have access at certain times of the year to fantastic benefits such as; Buying/Selling holiday, Pension Top Up, Private Medical Insurance options, Green Car Benefits, Cycle To Work scheme, Techscheme, On site nursery (for Littlehampton colleagues), and much more!

Life Assurance

EAP (Employee Assistance Program) –  We work with experts to support you on all aspects of your Wellbeing: Physical, Mental and Financial.

AND - we have also implemented Hybrid working into our HQ’s in London Bridge and Littlehampton, West Sussex, where our teams spend 4 days a fortnight.

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

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