Job Title: UK Commercial Co-Ordinator

Date: 17 Dec 2025

Location:

London, LND, GB, W1U 1LH

Full Time/Part Time: Full-Time

Contract Type: Regular/Permanent

Hours per week: 37.5

The Body Shop

The Body Shop has been here since 1976 and we’re not going anywhere. There’s never been a more exciting time to join us, with a range of fantastic opportunities now available.

We’re looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we’d love you to join us as we embark on our next chapter.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

We are recruiting for an experienced UK Commercial Co-Ordinator, based in our brand new London Hub Office. This is an unique opportunity to join The Body Shop Team.

Your role will be to to ensure accurate and timely setup of promotions, pricing, and product data, while supporting trading teams with insights and issue resolution to deliver a seamless customer and store experience

More about the role

•Responsible for ensuring that all trade promotions are loaded accurately and on a timely basis into the till system (RMS) and for setting up T&C’s for all promotions

•Key point of contact in issue resolution for when promotions are not working as they should in the tills

•Full management of the team’s email account to support store & customer queries

•Responsible for actioning price changes and resolving queries around prices

•Maintains the UK market assortment list with new products and discontinuations

•Draws upon their commercial and analytical skills to support the trading team with reporting needs and insights for various aspects of the business including the trading plan across all channels

•Completes critical administrative tasks in setting up events, and ensures visibility of promos through updating trade updates and store force

•Support the Branch Merchandising Manager with adhoc reporting and admin

•The role will report into the UK Commercial Manager

What we look for

Problem Solving

Highly analytical

Excel skills

RMS / Understanding of Till Processes

Collaborative Skills

Commerciality

Attention to detail

Critical Thinking

Admin

Good Communication

Adaptability

Forward Thinking

Benefits

As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.