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Date:  Mar 3, 2023

Toronto, ON, CA

Full/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  40

Per compliance for NYC, the compensation range for this position is a Minimum of $53,397.00 to a Maximum of $80,095.00 annually. 

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

The Benefits and Leave Coordinator performs general administrative duties under the direction of the Sr. Benefits Specialist. This position is also responsible for assisting with the day-to-day administration of the Company’s benefits/insurance plans and leave of absences as well as assisting in payroll processing. The Coordinator will act as the initial point of contact for benefit inquiries, be a designated ambassador for wellbeing and will liaise as needed with other team members. 

More about the role

  • Responsible for the day-to-day administrative support of all group health and welfare plans including medical, dental, short-term disability, long-term disability, life insurance, workers compensation, flexible spending accounts, qualified commuter benefit, and retirement plans
  • Coordinates benefits contributions with payroll
  • Leave of Absence intake and coordination with carriers to ensure timely processing of claims; Responsible for tracking time off due to all Leave of Absence including but not limited to: Personal leave, Workers Compensation, FMLA, Parental Leave, and Disability; Maintenance of related files and documents
  • Act as initial point of contact for benefits-related employee inquiries and escalate to Sr. Benefits Specialist, as necessary.
  • Prepare and maintain various ad-hoc employee reports including monthly report for employee anniversaries
  • Partner with Benefits team to assist with “Open Enrollment” period including but not limited to working with broker/consultant on carrier renewals, updating forms, booklets and partnering with the Sr. Benefits Specialist to create collateral for employee education and engagement
  • Provide support with various compliance deadlines and year-end deadlines including annual filings and notification requirements such as Form 5500, Non-Discrimination Testing, San Francisco Ordinance, Equal Employment Opportunity-1 Report, Third Party Sick Pay, confirm Minimum Wage Rate changes, and Medicare Part D Notification
  • Assist with coordination of employee events, monthly Benefits Newsletter and the distribution of Motivate Me rewards and Service Anniversary Awards.
  • Monthly census (Perkopolis, LifeMart, Health Advocate, Calm, MetLife and other applications

Other Responsibilities

  • Assist with tracking employee benefits eligibility, time/attendance, vacation time and sick/personal time and running benefits enrollment reports
  • Assist with maintaining employee leave and medical files
  • Assist with the oversight and management of the disability, workers comp, FMLA and request for leave paperwork
  • Assist the Sr. Benefits Specialist with other administrative and ad-hoc tasks, as needed

What we look for


  • 2-3 years of Benefits and/or Leave of Absence programs is required
  • Experience working with Canadian or in a global context supporting Benefits is required
  • Experience with HRIS database (Success Factors) or/ and familiarity with ADP or ADP Workforce Now (desirable)
  • Proficiency in Microsoft Office Suite (including strong Word and Excel skills)
  • Highly organized with ability to prioritize multiple tasks
  • Keen sense of urgency and strong attention to detail and accuracy  
  • Strong organizational, multi-tasking and communications skills, both oral and written
  • Exceptional follow up skills and a strong ability to pay attention to details while maintaining accuracy of task
  • Must be flexible with time and a strong sense or work prioritization
  • Must have the ability to be confidential with employee and business information
  • Customer service orientation
  • Problem-solving and solutions-oriented mindset.
  • Adaptability combined with a positive attitude; Acts and leads with human sensitivity

Talent Drivers

Collaborative Skills
Personal Conduct

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