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Job Title:  Senior Manager, Omni-Channel (ECommerce)

Date:  Jun 13, 2021

New York, NY, US, 10013

Full/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  40

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

Owns commercial trading, forecasting and eCom stock planning in the market, and supports Head of Omnichannel North America in pulling together overall commercial planning, aligned with the eCommerce plans (weekly / monthly / annually):

  • Owns eCom P&L and delivery against eCom / Digital KPIs in the market; reporting to Head of Omni-Channel North America.
  • Responsible for preparing online promo / trade calendar, in cooperation with Head of Omni-Channel North America; trades eCom channel in the market.
  • Specific Category accountability across all channels

More about the role

What we look for

  • Strong understanding of eCommerce & Digital
  • Experience with digital & commercial data and hands-on knowledge in relation to latest digital tech. and analytical tools in eCommerce e.g. – Google Analytics
  • Commercial acumen & experience working in Omnichannel environments involving complex promo trade-offs
  • Experience in managing Ecommerce
  • Optional: Experience in pureplay eCom business as a plus
  • 5+ years’ experience in fast growing Ecommerce environment
  • Advance knowledge of google analytics and excel

Talent Drivers

Personal Conduct
Collaborative Skills

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City