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Date:  Nov 24, 2019

Toronto, ON, CA, M6A 3A1

Full/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  40
The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

The HR Generalist will work closely with the People team to provide HR support to the Home Office with a focus on recruitment, talent management, learning and development, employee relations and culture. This position will assist in facilitating various HR programs for the Home Office client group.

You’ll get:

In return for all the wonderful stuff you will bring, we can offer you an exciting, challenging role in a fast-moving retail business, with plenty of career opportunities, as well as a comprehensive and competitive rewards package. We also have some great networks for you to participate in and gain support from like-minded people. To enable you to live our purpose and be a force for good in the community, we will provide you with 3 paid days per year for volunteering activity of your choice.

More about the role
  • Creates Culture and Engagement Plan for Home Office/GM and Leadership Team
  • Leads recruitment efforts for open positions and temp employees including using the HRIS, coordinating and conducting interviews and job offers
  • Manages all new hire process for all new employees (desk set-up, IT, etc.)
  • Plans and participates in talent management discussions and succession planning
  • Oversees coaching and employee relations process
  • Supports annual salary/bonus planning process
  • Administers and communicates various human resources programs in alignment with overall business goals and objectives while working with HR leadership to ensure consistency
  • Performs exit interviews and provide feedback to Supervisor/quickly adjusts culture plan if needed
  • Manages and owns volunteering activities

Other Responsibilities:

  • Perform other related duties as assigned or requested.
  • Responsible for maintaining the ethical standards of The Body Shop including minimizing the environmental, health and safety risks in the workplace. Report potential risks, near misses and real accidents to relevant managers.
What we look for
  • Demonstrates respect, develops and enriches team dynamics.
  • Focuses on quality, builds knowledge of the beauty business and understands beauty. Takes initiative; focuses on customers and improves performance.
  • Shows curiosity; imagines creative solutions and promotes team creativity.
  • Conveys energy, focuses on results and acts with integrity.
  • Reasons from multiple perspectives and contributes to decisions.
  • Listens and communicates


  • 2-5 years of related HR generalist support experience preferred


  • Exceptional interpersonal skills with sensitivity to confidentiality
  • Strong analytical and communication skills
  • Ability to deliver detail-oriented results in a fast paced environment
  • Proficient using Microsoft office, Excel, PowerPoint, etc.
  • Experience with HRIS systems
Talent Drivers
Personal Conduct
Collaborative Skills

The Body Shop Canada Limited is an equal opportunity employer.  Should you require accommodation during the interview process, please advise the recruiter when contacted

Job Segment: HR, HR Generalist, Employee Relations, Environmental Health & Safety, HRIS, Human Resources, Healthcare