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Toronto, ON, CA, M6A 3A1

Full/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  40
The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

You'll support business operations and field results through the co-ordination of The Body Shop At Home ( TBSAH) operations and systems.

More about the role
  • Set up and management of all product and promotions within TBSAH system
  • Management with Supply Chain of stock availability, order forecasting and warehouse performance, and communication of stock updates to the field
  • Ensure accurate information on consultants and product data across systems and sales orders and marketing collateral
  • Support Operations Manager to optimise operational processes and systems to maximise selling opportunities and cost efficiencies
  • Resolve general operational issues across all consultant platforms
  • Raise and manage all required purchase orders within department
  • Support Training Manager as required with recognition program requirements
  • Support team administration as required
  • Perform other related duties as assigned or requested.
  • Responsible for maintaining the ethical standards of The Body Shop including minimising the environmental, health and safety risks in the workplace and responsible for reporting potential risks, real accidents and near misses to relevant managers.
  • Champions, supports and participates in The Body Shop campaigns and The Purpose.
What we look for
  • Qualified to degree level – post graduate qualifications an advantage
  • Direct experience of/ or thorough understanding of direct selling business environment
  • Experience with IT system development, implementation & roll out of system changes across muitiple audiences
  • Experience in an omni channel environment
  • Experience and understanding of the fulfilment &delivery cycles & carrier organisation structures
  • Experience representing a business channel and working with cross functional teams, able to develop relations across all aspects of a multi national business operation.
  • Strong & effective communication &organisational skills with exceptional attention to detail 
  • Exceptional planning skills
  • System management
  • Reporting & data analysis & interpretation skills
  • Able to interpret feedback & business data to proactively effect appropriate business changes


Talent Drivers
Collaborative Skills
Personal Conduct

The Body Shop Canada Limited is an equal opportunity employer.  Should you require accommodation during the interview process, please advise the recruiter when contacted

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