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Date:  Sep 29, 2022

Toronto, ON, CA, M6A 3A1

Full/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  40

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

Partner with the business to attract, recruit, retain, develop, motivate and engage the retail field team.

More about the role

  • Prepare documents necessary to support HRBPs with grievances, as well as legal and unemployment claims
  • Partner with the COE and HRBP Leads to support the implementation of new HR strategies, policies, plans, and procedures within assigned locations
  • Consult Total Rewards on compensation, job descriptions benchmarking, including knowledge sharing for al of HR
  • Diagnose and define solutions to solve business problems, with the lens of HR program and policy implications
  • Monitor exit interviews, create reports, analyse trends, and perform periodic auditing of records/reports and ensure HR compliance in all areas
  • Support HRBP with report generation and interpretation of HR data and aligns HR metrics to business metrics
  • Analyse HR and business trends in order to provide feedback to the Centers of Excellence (COEs), HR Business Partners, and business leaders on the efficient and effective delivery of HR products and services
  • Analyse and translate HR data into meaningful recommendations and actions for the HRBPs.
  • Support process improvement work and special HR projects as needed
  • Support various safety and health activities, including the Safety Health Environment requirements (S.H.E.) Committee to ensure a high awareness of employee safety is maintained

What we look for


  • Detail oriented
  • Entrepreneurial mindset
  • Demonstrable experience of working within a fast paced, field HR role (retail HR experience preferred in a multi-unit retail environment)
  • Excellent organizational, time management, and critical thinking skills
  •  Strong communication skills and able to relay information quickly and efficiently to lay and sr. level audiences
  • Strong project management skills and able to manage several projects, with multiple deadlines.
  • Results oriented with a proven ability to execute quickly, efficiently, deliver consistently and able to prioritize


  • Excellent experience and knowledge of employment law and current legislation
  • Strong working knowledge of Workday or similar HRIS
  • ADP and StoreForce
  • Microsoft Outlook
  • Bachelor’s degree in Human Resources or related field preferred
  • 4-6 years of Human Resource Operations experience in a Retail environment preferred
  • Knowledge of Provincial/Federal/State Laws and regulations (Canada and US)

Talent Drivers

Personal Conduct
Collaborative Skills

Job Segment: HR, HRIS, Human Resources, Retail