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Job Title:  Quality Engineer

Date:  17-Feb-2021

Littlehampton, WSX, GB, BN17 6LS

Full Time/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  37.50

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

The successful candidate will have the ability to lead and drive on-going improvements in quality performance of The Body Shop Subcontractors, with the objective of consistently delivering products that conform to the required safety and legal standards, product specifications, product definition and Brand expectations – all this through analysing Quality data, defining action plans, supporting implementation and analysing the results. You will support new product developments (NPD) & transferred Product first Productions, by providing support both to The Body Shop Product Development teams and Subcontractors. You will have the ability to utilise robust, clear and structured problem-solving methodologies for Quality investigations.

More about the role

Your main responsibilities will be:

  • Provide Quality support for product transfers
  • Carrying out product quality investigations and drive corrective actions (New & Transferred Products)
  • Applying Quality tools to solve problems and improve products and processes
  • Contributing to the QA supplier status & improvement programme
  • Supporting the QA manager in the completion of the supplier audit programme
  • Carrying out subcontractor on-boarding
  • Collaboratively engage and support strategic quality projects

What we look for

  • Production and Quality experience within the Cosmetics and/or similar industry
  • Understanding of lean manufacturing techniques
  • Knowledge of problem solving tools and investigative process
  • Auditing experience desirable
  • People engagement and communication skills
  • Customer oriented
  • Great communication skills and cultural awareness
  • Good understanding of the cosmetics industry
  • Knowledge of Lean Manufacturing Techniques
  • Analytical Skills



Educated to degree level (preferably engineering, lean, production or similar) OR

Equivalent level of relevant experience


Want to join the team at The Body Shop? Then please apply today! As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 5% non-contributory pension plan, 23 days holiday, 3 days a year to volunteer in the local community, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. Here at The Body Shop we've got your best interests at heart - it's our way of saying thank you!

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