Commercial Manager, APAC Franchise

Date: 13 Sep 2023

Location: Singapore, 01, SG, 238851

Company: The Body Shop International Limited

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.


Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations.  We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities.  The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application.


Your role in a nutshell

To support Head Franchise’s retail sales growth and manage wholesale performance through event planning, New Product Development launches and stock availability, develop pricing strategies and manage product assortment planning to optimise wholesale for the assigned categories

More about the role

Key Job Accountabilities:
•    Work with assigned markets on effective commercial plans to drive business growth;
•    Support negotiations with franchise partners on both key & tactical commercial initiatives;
•    Manage assigned categories to achieve wholesale business and margin targets;
•    Support implementation of annual end to end Price Review and provide specific pricing analysis and insight for assigned categories;
•    Manage product assortment updates, and ensure Master Data files are updated on a timely basis by Commercial Analyst:
•    Work closely with the Visual Merchandising team on in-store merchandising to optimise space productivity;
•    Maximise quarterly Sell-In through targeting content for assigned categories, balancing strategic and tactical end-to-end pricing, quarterly commercial offers and review of market returns;
•    Develop effective commercial offers for clearance to deplete discontinued / obsolete items within the budget given;
•    Ensure compliance with the SOX Financial audit process;
•    Responsible for maintaining the ethical standards of The Body Shop including minimising the environmental, health and safety risks in the workplace and responsible for reporting potential risks, real accidents and near misses to relevant managers;
•    Champion, support and participate in The Body Shop’s Values and Campaigns;

What we look for

•    Minimum 5 years experience in a similar managerial role, ideally in an international/multi-geography retail business
•    Experience in providing results-focused commercial analytics and decisions within a retail or consumer business
•    Proven track record of driving business growth, ie sales, margin, transactions
•    Ability to work with and influence others across functions supported by analytical insights
•    Experience of working with Franchise partners desired



•    Degree level or equivalent

Competencies required:

•    Demonstrates entrepreneurship with strong commercial acumen
•    Achieves results with integrity
•    Strategic thinking with strong analytic skills, adaptability and ability to manage complexity
•    Interacts effectively with strong influential and negotiation skills

Talent Drivers

Personal Conduct
Collaborative Skills

Job Segment: Franchise, Merchandising, Environmental Health & Safety, Retail, Healthcare