ABOUT STORE ROLES

Each of our stores has its own dynamic team of energetic, passionate and commercially driven members.
Our people bring our brand to life and connect with our customers in order to deliver a personalised customer experience at all times.

Our in-store teams offer customers a genuine personal service while demonstrating exceptional product knowledge.
If you’re passionate about beauty, make-up and skincare and thrive on connecting with customers,
whilst working with world class naturally inspired products and ingredients, we’d love to get to know you!

WHAT WE LOOK FOR

Both individual in spirit and collaborative in approach, our retail superstars are truly at the forefront of bringing.
The Body Shop brand to our customers, and are responsible for providing an enriching experience for all.

We are looking for people who can engage through inspiring stories about the brand; creating meaningful connections on a day-to-day basis and building relationships between The Body Shop and our customers.

As brand ambassadors, we want enthusiastic and committed individuals who live and breathe what
The Body Shop stands for.

STORE TEAM

  • CUSTOMER CONSULTANT

    From the moment a customer enters the store, you embody the brand experience. From telling inspiring stories and bringing our products and ingredients to life, you’ll make every customer feel valued and enriched.

  • TEAM LEADER

    Our first level of management supports the store management team through driving sales, delivering exceptional service and coaching our Customer Consultant to achieve the very best customer experience.

  • STORE MANAGER

    You’re the inspiration for your team – brimming with passion for the way we do business. You’ll bring outstanding retail expertise, strong leadership and management skills whilst driving the store in terms of everything related to sales, operations, standards, service, profit and of course our people.

  • ASSISTANT STORE MANAGER

    Alongside the Store Manager’s responsibilities, you will be the go-to person for support and inspiration to the wider team. You’ll be an excellent coach, a people developer and someone who can really drive the store team on the shop floor.