Senior Store Development Specialist

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

An exciting opportunity exists for an experienced Retail Store Development Project Specialist to join The Body Shop in a full time capacity at our Chadstone Head Office. This individual contributor position will support the Real Estate & Store Development Manager to manage and implement store development projects end-to-end (new stores, upgrades, maintenance) for our stores across Australia and New Zealand.

More about the role

Key Job Accountabilities: 

• Implement agreed project outcomes, new store workshop roll outs, and key shop fit projects in line with concept documentation & commercial KPIs. 
• Working closely with the Real estate & Store development manager to manage all store openings, relocations, and closures in line with the brand guidelines, within budget and to deadline.
  Pilot, implement and maintain communication updates to all stakeholders. 
• Manage all internal and external stakeholders including RDM’s (Landlord Retail Design Managers), shopfitting partners, consulting teams and contractors to ensure company standards and specifications are being met. 
• Managing the maintenance portal and budgets. 
• Accurate monthly reports to be completed for Global. 
• Managing all IMO raising for all Capex, and PO raising for all invoices to be paid in a timely manner.

What we look for

Experience:

• Previous experience at a Retailer as a Store Development Project Coordinator/Specialist/Manager OR alternatively as a Project Coordinator/Specialist/Manager with a Commercial Shop Fitting company having worked on Retail Projects
• Ability to control negotiations with vendors /RDM’s agents in relation all shop fits works
• Have a good capacity to execute strategic presentation for store design concepts in line with brand vision and company strategy
• Management capability related to contracts for store openings

Competencies required:

• Retail Design Fundamentals
• Expresses and decodes brand’s image/value & sense of purpose.
• Understands & Integrates Market ‘specificities.
• Understands customer path & shopper experience’s rules.
• Implements design prospective & innovation.

Develops and implements customer central retail concept

• Uplifts brand’s visual identity to build customer centric retail concepts.
• Defines & ensures high quality standards.
• Supports category and brand strategies through effective shop fit layout planning.
• Liaises with marketing to deliver Visual Merchandising staging and implementation.

Delivers Operational Implementation with Excellence

• Ensures technical and legal compliance regarding production.
• Cooperates with 360° internal & external stakeholders to guarantee consistent retail experience.
• Develops, implements and maintains processes to deliver within timelines, budget and scope.

Talent Drivers