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Senior SC Planner CMPY (maternity cover)

Date: Jan 12, 2021

Location: Littlehampton, WSX, GB, BN17 6LS

Company: The Body Shop International Limited

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

You will manage and lead the day to day activities of the Supply Chain Planning team, ensuring consistency of process, service and reporting. Ensuring best practice is shared and that your team members are supported and developed to fulfil their potential and actively contribute to delivery of team targets and goals.


You will manage and be accountable for the fulfilment of the Zone demand plan for a specific market/cluster based on agreed S&OP sales forecast, ensuring stock availability for market on time to support sales plans including Events and NPD launches.


You will run systematic replenishment requirements in line with budgets and sales forecasts and deliver high class customer service driving results for Market plans to hit retail sales.

More about the role

Key Job Accountabilities:


  • Develop, mentor and support the planning team, providing regular 1 to 1 meetings, and undertaking continuous development.
  • Responsible for stock holding and inventory flows to budget in assigned stock pools, managing the movement of product from Regional DC to stores.
  • Own the Store replenishment process, maintaining stock in stores to pre-agreed levels.
  • Work closely with the commercial teams on managing inventory in line with an agreed plan for NPD, Discontinuation & Event Plans (including pipe fill) and propose action plans to maintain budget for slow moving/obsolete and aged inventory.
  • Liaise with the MSL on availability and product flow and manage constraints in supply locally.
  • Deliver best in class store availability.
  • In alignment with the commercial/finance teams in market, drive a robust S&OP process.
  • Understand the current stock position to understand the impact on service levels and the requirement to correct any shortfalls based on latest forecast.
  • Assist the manager in developing and delivering business and zone strategy.
  • Commercially control spend within your specific remit, working creatively and in a SMART way to reduce both overall costs whilst increasing efficiency.
  • Perform other related duties as assigned or requested, mainly  by your line manager.
  • Maintain the ethical standards of The Body Shop including minimising the environmental, health and safety risks in the workplace and reporting potential risks, real accidents and near misses to relevant managers.

What we look for



  • Knowledge and understanding of retail supply chain with experience of detailed product planning and forecasting
  • Experience in Supply Chain/ Merchandising, in a retail environment
  • Understanding of Event planning and NPD process
  • Excellent understanding of inventory management and OTB process
  • Experience of improving supply chain operational process
  • Experience of influencing cross functionally
  • Ability to lead and motivate a team and a desire to develop people to fulfil their potential.
  • Advanced understanding of Auto-replenishment systems and processes
  • Advanced Excel user



Bachelor’s Degree or equivalent
Member of Chartered Institute of Purchasing and Supply

Job Segment: Merchandising, Environmental Health & Safety, Retail, Healthcare