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Date:  Apr 10, 2021

Toronto, ON, CA, M6A 3A1

Full/Part Time:  Full-Time
Contract Type:  Regular/Permanent
Hours per week:  40
The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. 


The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. 

Your role in a nutshell

You'll provide critical commercial analysis &decision support to the North American Commercial team & other parts of the business, to facilitate the development of commercial excellence. Working with Category Leaders, responsible for sales, promotions, and pricing to deliver sales and profit goals, including maximized volume potential. You'll support the NA Commercial team by developing tools that identify sales trends /performance; key indicators of market profitability & performance to produce summaries that initiate better decision making as well as implementable best-practices.

More about the role

Provide reporting/analytics on commercial KPIs across all channels :Yoy & Lfl Sales variance,Transaction analysis, ATV composition,UPT, AUR, Discount & Margin Analysis,Category Mix & Performance,Store stock holdings     

Undertake analysis of promotional mechanics for events, share outcomes & best practices with Commercial, Brand & Marketing teams; support markets on design & execution of commercial projects

Analysis to support decision-making, refinement & rationalization of market core assortment:GMROI,Competitor ranges & innovations,consumer needs, requirements to maintain Brand values, overall range representation

Analyze CRM programs, campaigns & initiatives to build out “library” of results with recommendations to stakeholders

Provide analytical support for new business development opportunities for Omni Channel & new product launches ensuring strategic integrations 

Manage market forecast, ensure good levels of accuracy & make recommendations;work with Commercial Manager to give GMS oversight of their forecast ,meeting their market strategy

Work with VM & Bay plans ensuring MDQs are accurately forecast; work with Commercial Manager so promotions are accurately reflected

Implement best-practice templates, tools, methodologies & guidelines; coach markets on commercial analytical methods

Responsible for maintaining the ethical standards of The Body Shop including minimizing the environmental, health & safety risks in the workplace Report potential risks, near misses & real accidents to relevant managers

What we look for

BS/BA degree plus 6 years of planning/buying/replenishment/Ecommerce experience in the retail industry, or equivalent combination of education/experience

Strong financial management skills to maximize trade spend & improve ROIs over time; can effectively manage & track to budget versus results  to adjust future plans

Passionate about Retail/Digital/Ecommerce space and aware of key trends, benchmarks & innovations in the industry

 Able to effectively work independently & with cross functional partners; a quick learner & self-starter who is comfortable supporting a new & emerging marketplace

Excellent written and oral communication skills,  highly collaborate style of working 

 Sound analytical skills: Ability to build & run adhoc reports as necessary; Google analytics, Google Adwords, Microsoft Excel, SAP , BW ; has strong knowledge of standard consumption databases & proven ability to apply POS analytics to online metrics in order to deliver recommendations & present results

Direct experience with Omni channel and/or Ecommerce retailers preferred



Talent Drivers
Personal Conduct
Collaborative Skills

The Body Shop Canada Limited is an equal opportunity employer.  Should you require accommodation during the interview process, please advise the recruiter when contacted

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